Privacy
1. PRIVACY
We are committed to protecting your personal information. We have created this
Privacy Policy to let you know what information We collect when you use Our
services at Our online sites (collectively, the 'Service'),
why We collect this information and how We use the collected information.
Please note that this Privacy Policy will be agreed between you and the
PartyGaming Group being PartyGaming PLC together with any subsidiaries of
PartyGaming PLC from time to time including, but not limited to the Company as
defined in the Terms and Conditions
of Use ('PartyGaming','We',
'Us' or 'Our', as appropriate).
We may periodically make changes to this Privacy Policy and will notify you of
these changes by posting the modified terms on Our online site. We recommend
that you revisit this Privacy Policy regularly.
2. INFORMATION COLLECTED
We consider information that may be used to identify an individual, including,
but not limited to, first and last name, date of birth, credit card
information, home or other physical address, email address, phone number or
other contact information to be Personal Information ('Personal
Information'). You may be asked to provide Personal Information when
you use Our website, register for an account or to use the Service. The
Personal Information that We collect may include information such as: contact
information (including telephone number), shipping information, billing
information, transaction history, website usage preferences, and feedback
regarding the Service. This information is held by Us on servers based in
Gibraltar, Alderney and Kahnawake and elsewhere from time to time. In addition,
when you interact with the Service, Our servers keep an activity log unique to
you that collects certain administrative and traffic information including:
source IP address, time of access, date of access, web page(s) visited,
language use, software crash reports and type of browser used. This information
is essential for the provision and quality of the Service. We do not collect
Personal Information about you on the Service without your knowledge.
3. MEANS OF COLLECTING AND PROCESSING DATA
We may automatically collect certain data as discussed above and receive
Personal Information about you where you provide such information through the
Service or other communications and interactions with Us. We may also receive
Personal Information from online vendors and service providers that refer you
to the PartyGaming sites, and from customer lists lawfully acquired from
third-party vendors. In addition, We may engage the services of third-party
service providers to provide technical support, process your online
transactions and maintain your online account. We will have access to any
information you provide to such vendors, service providers and third-party
e-commerce services, and We will use the Personal Information as set out in
this Privacy Policy below. This information will only be disclosed to third
parties outside the PartyGaming group in accordance with this Privacy Policy.
We take steps to ensure that Our arrangements with third-party service
providers and online vendors protect your privacy.
4. INFORMATION USE
We use the Personal Information We collect from you to deliver Our Service, to
provide customer support, to undertake necessary security and identify
verification checks, to process any of your online transactions, meet certain
business requirements and for any other purpose related to the operation of the
Service. Your Personal Information may also be shared with Our affiliates,
agents and suppliers in order to provide the Service and provide you with
promotional offers and information regarding PartyGaming products and
services and in order for PartyGaming to better provide a range of products and
services and improved customer service. From time-to-time, We may request
information from you via surveys or contests. Participation in these surveys or
contests is completely voluntary, and, therefore, you have the choice of
whether or not to disclose such information. Information requested may include
contact information (such as name, correspondence address and telephone
number), and demographic information (such as zip or postal code or age). If
you choose to participate in a survey or contest and win, by accepting any
contest prize or winnings from Us, you consent to use of your name and likeness
for advertising and promotional purposes without additional compensation,
except where prohibited by law. Unless you have elected not to receive
promotional information, We may also use your Personal Information (including
your email address and phone number) to provide you with information regarding
PartyGaming’s products, services and promotions, including other free-to-play
gaming products (including online poker, casino, betting, backgammon and bingo
services) and products and services from third parties carefully selected by
Us.
5. CERTAIN EXCLUDED DISCLOSURES
We may disclose your Personal Information if required to do so by law, or if We
believe in good faith that such action is necessary to: (1) comply with any
legal process served on Us, any of Our sites or the Service or in circumstances
where We are under a substantially similar legal obligation; (2) protect and
defend Our rights or property; or (3) act to protect the personal safety of
users of the Service or the public. If, in Our sole determination, you are
found to have cheated or attempted to defraud Us, or any other user of the
Service in any way including but not limited to game manipulation or payment
fraud, or if We suspect you of fraudulent payment, including use of stolen
credit cards, or any other fraudulent activity (including any chargeback or
other reversal of a payment) or prohibited transaction (including money
laundering), We reserve the right to share this information (together with your
identity) with other online gaming sites, banks, credit card companies, and
appropriate agencies.
6. ACCESS
You may 'opt out' of receiving any promotional communications either by
choosing to opt out where such option is made available on the Our sites or the
Service or in an email you receive from Us, or at any time by sending an email,
or by writing to Us at Customer Service, Interskill Games Limited, Suite 711,
Block 7, Europort, Gibraltar. In addition, you may contact Us at this
addresses if you: 1) want to confirm the accuracy of the Personal Information
We have collected about you; 2) would like to update your Personal Information
or delete your Personal Information; and/or 3) have any complaint regarding Our
use of your Personal Information. If requested, We will change any information
you have provided to Us or mark any information to prohibit future use,
provided that you provide evidence as We may reasonably require for such
changes.
7. COOKIES
Cookies are small text files that are stored on your computer or equipment when
you visit certain online pages that record your preferences. We use cookies to
track use of Our sites. We also may use cookies to monitor traffic to the site,
improve the Service and make it easier and/or more relevant for your use.
7.1 When do we use cookies?
- 7.1.1. During the registration process
- These cookies will hold information collected during your registration and will allow Us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to Our online sites.
- 7.1.2. On Our website
- For visitors to Our website, we use cookies to collect information. Our
servers use two different types of cookies:
A 'session-based' cookie: This type of cookie is only allocated to your computer for the duration of your visit to Our website. A session-based cookie helps you move around Our website faster and, if you're a registered customer, it allows Us to give you information that is more relevant to you. This cookie automatically expires when you close your browser. - A 'persistent' cookie: This type of cookie will remain on your computer for a period of time set for each cookie.
7.2 Cookies allow Us to:
- Better understand your preferences and offer you more relevant promotional offers.
- Identify your preferences when customizing content or functionality for you.
- Confirm you are a registered user and save your login details when accessing certain services on Our website.
- Collect statistics on the use of Our services.
- We may also use cookies and web beacons to ensure that Our mailing tools are working properly.
8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS
In order to play real money games on the Service, you will be required to send
money to and receive money from Us. We may use third-party electronic payment
processors and/or financial institutions ('ESPs') to process such financial
transactions. By accepting this Privacy Policy, you expressly consent to
Personal Information necessary for the processing of transactions being shared
with ESPs, including, where necessary, the transfer of information outside of
your country. We take steps to ensure that Our arrangements with ESPs protect
your privacy.
9. CONSENT TO SECURITY REVIEW
We reserve the right to conduct a security review at any time to validate your
identity, age, the registration data provided by you and to verify your use of
the Service and your financial transactions for potential breach of Our Terms and Conditions and of
applicable law. By accepting Our Terms and Conditions you authorise
Us, Our staff, , agents and suppliers to use your Personal Information and to
disclose your Personal Information to third parties for the purposes of
validating the information you provide to Us in the course of using the
Services, including, where necessary, the transfer of information outside of
your country. Security reviews may include but are not limited to ordering a
credit report and/or otherwise verifying the information you provide against
third-party databases. In addition, to facilitate these security reviews, you
agree to provide such information or documentation as We may request.
10. CONSENT TO USE OF ANTI-CHEATING SOFTWARE
Our software package - used to access and use the Service - contains certain
features designed to detect use of automated programs that enable artificial
(non-human) intelligence to play on Our site. Use of such 'bot' software
programs violates Our Terms and
Conditions, where We deem it detrimental to other players. By installing
Our software and using the Service, you consent to Our software performing the
functions described in this section. Our software may perform any or all of the
following functions in order to detect the use of illicit automated programs
and ensure that We maintain a 'cheat free' environment for all users: (1) scan
your list of active software applications while you are using the Service; (2)
scan your list of active processes while you are using the service; and (3)
scan the files in your PartyGaming site-related program folders to ensure that
only 'non-hacked' versions of Our software are being used. If any of the
foregoing processes reveals a suspect application or process, Our software may
scan the files associated with the suspect application or process and compile a
composite mesh (i.e., a profile that characterizes the files associated with
the application or process) to be matched against profiles for known illicit
automated programs. Our software will not perform any random search of large
portions of your hard drive, equipment or files, and it will not transmit any
information to Us or to any third party other than the information necessary to
identify use of illicit automated programs as described above. Our software
will not alter any files or information on your computer or other equipment and
will not interfere with the operation of any of your applications. You may
terminate use of Our software at any time by uninstalling Our software
package.
11. SECURITY
We understand the importance of information security and the techniques needed
to secure information. We store all of the Personal Information We receive
directly from you in a password-protected database residing within Our secure
network behind active state-of-the-art firewall software. Our online
sites and the Service support SSL Version 3 with 128-bit encryption. We take
steps to ensure Our subsidiaries, agents, affiliates and suppliers also employ
adequate levels of security.
12. PROTECTION OF CHILDREN
The Service is not intended for or directed at persons under the age of 18 (or
the lawful age in their respective jurisdiction). Any person who provides their
information to Us through any part of the Service represents to Us that they
are 18 years of age (or the lawful age in their respective jurisdiction) or
older. It is Our policy to uncover attempts by minors to access Our
Services which may involve Us having to access and verify your Personal
Information. If We become aware that a minor has attempted to or has submitted
personal information via the online site, We will not accept this information
and will take steps to remove such information from Our records.
13. INTERNATIONAL TRANSFERS
Personal Information collected on the Service may be stored and processed in
any country in which We or Our affiliates, suppliers, ESPs, or agents maintain
facilities. By using the Service, you expressly consent to any transfer of
information outside of your country (including to third countries that may not
have been assessed as having adequate privacy laws). Nevertheless, We take
steps to ensure that Our agents, affiliates and suppliers comply with Our
standards of privacy regardless of their location.
14. THIRD-PARTY PRACTICES
We cannot ensure the protection of any information or images that you provide
to a third-party online site that links to or from the PartyGaming sites or any
information collected by any third party administering Our affiliate program or
any other program, since these third-party online sites are owned and operated
independently of Us. Any information collected by these third parties is not
governed by this Privacy Policy but by the privacy policy, if any, of such
third party. If you have questions about a third party's information practices,
please read its privacy policy. We assume no responsibility or liability
whatsoever for the practices, actions or policies of such third parties, and We
are not responsible for the content or privacy practices of such online
sites.
15. LEGAL DISCLAIMER
The Service operates 'AS-IS' and 'AS-AVAILABLE,' without liability of any kind.
We are not responsible for events beyond Our direct control. Because of the
complex and constantly changing nature of Our technology and business, We
cannot guarantee nor do We represent that there will be error-free performance
regarding the privacy of your Personal Information, and We will not be liable
for any indirect, incidental, consequential or punitive damages relating to the
use or release of Personal Information.
16. MERGERS AND OTHER EVENTS REQUIRING TRANSFER
If We should ever file for bankruptcy, or become insolvent, or be acquired by a
third party, merge with a third party, sell all or part of Our assets, or
transfer substantially all or part of Our relevant assets to a third party, We
are entitled to share the Personal Information and all other information you
have provided through the Service to potential and subsequent business and
merger partners.
17. CONSENT TO PRIVACY POLICY
By clicking 'Submit' or 'I agree' during the registration process or by your
continued use of the Service following the posting of this Privacy Policy (as
applicable), you agree to this Privacy Policy. This is Our entire and exclusive
Privacy Policy and it supersedes any earlier version. This Privacy Policy
should be read in conjunction with Our Terms and Conditions and any
additional applicable terms posted on Our online sites. We may periodically
make changes to this Privacy Policy and will notify you of these changes by
posting the modified terms on Our online sites. We recommend that you revisit
this Privacy Policy regularly.
This Privacy Policy was last updated on 4th May 2007
Gammon